Description

ExploreIT – ITSM

Features:

• Online with high availability and greater performance
• Configuration Items management
• Incident management
• Problem management
• Change management
• Ticket creation and update through email
• Auto email replies
• Working schedule management
• Helpdesk
• Manage CIs like PC CPU, Laptop, Monitor, Keyboard, Printer, Network, Telephone, Mobiles, Tablets, Softwares etc.
• Documentation management such as license, user manual, purchase bills, vendor contract, SLA etc.